If you are not familiar with their sizing or fit refrain from purchasing. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. WebThe following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). My advice. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. I felt necessary to provide my feedback. All items are checked carefully before packaging and shipping them. This has been my first time ordering from Cupshe. That's what happened with me. (Notice too that the genuine reviews are the ones that Cupshe responds tonot to mention that Chinese names are written with surname first and given name second - you'll see that in the reviews too!). Thanks for your loving and support. We would try our best to optimize the procedure.Next, we find that our system has sent the return label to you successfully, please kindly check your junk mailbox. Tracker has not been updated since the 25th of March 2022. I was told at time of purchase that shipping time would be 7 days. It's a shame I can't even find a number to contact them. This company has no customer service. WebThe two customer service people were informative and kind. I legal document sent demanding a refund and compensation. Thanks for your loving and support. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. and still haven't received a response! Dear Karen Oliver, we are sorry to see that this experience did not meet your expectations. Contact e-Mail: [email protected] 100% Contact Match. I will be ordering from them again. WebTo initiate a return, please contact the customer service team. Companies can ask for reviews via automatic invitations. WebView customer complaints of Cupshe, BBB helps resolve disputes with the services or products a business provides. It goes against our guidelines to offer incentives for reviews. We would love to hear from you. SUITEK CREAM RIDGE. Shame you have to pay to return but understand not everyone can offer that service. WebCupshe Australia Official Site, a fun beachwear fashion brand. Guess what??? Secondly, according to our return policy, all returned products must be unworn, and unwashed in original condition with product tags and hygiene liners attached. No tracking information and they received my 183.00 for swimsuit. I will not sit and be ignored when this was your mess up. Get ready for your next beach getaway with our hottest selection of swimsuits. As you know, it is stated on our website that we don't offer free returns at present. Coupon was never sent I am still asking and no they say sorry unable to honor the coupon. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Shame you have to pay to return but understand not everyone can offer that service. We hope you found the most amazing bathing suit for you. Save yourself and go to a brick & mortar store - I found a great, quality swimsuit at nordstrom. We use dedicated people and clever technology to safeguard our platform. We are devastated to hear you had such a bad experience with us. We would love to make every effort to turn your experience into something better. And if you shop with their store credits and they mess up again? Dear customer, many thanks to your 5-star review! I proceeded to tell them I just want a full refund and then they have not replied back to me since. Please check it at your convenience.Cupshe wishes you happiness every day. I have had to google their phone number and I cannot reach anyone. I'll definitely be a loyal customer for years to come! Your affirmation and trust make our persistence more meaningful. SHOP THE EDIT >> The "It" Color Add some allure and mystic to your summer wardrobe with Most Popular in Cover ups. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. Iv kept 2 dresses out of my 240 order.. So basically the dresses are very static material. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. The online support was great as well. Your affirmation and trust make our persistence more meaningful. It overwhelms us so much. Cupshe has a massive selection of swimsuits for everyone. This was my first time ordering from Cupshe so I had to figure out my sizing. If you are a Cupshe - Clothing & Swimsuit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cupshe - Clothing & Swimsuit. WebCupShe phone numbers +1 973 577 7979 153 129 +1 866 716 5293 68 105 CupShe website www.cupshe.com What is CupShes email addresses? But it seems that you did not receive the package, and we have reported it to the logistics provider immediately. 2023 Trustpilot A/S. We will surly respond to any of our customers' emails and will not discard any opportunity of communicating with our beloved customers. I would pay double the price to not have the stress. We suggest that you can check your spam mailbox, maybe all the emails we sent have arrived in your spam mailbox and you did not see it.We have sent you an email with some solutions. The Color Block One-Piece Swimsuit exudes a sophisticated vibe. I understand I would get a credit but I haven't even got that. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. To report suspicious activity, please reach out to Macys at 1-800-289-6229 or click here to report online. I m feed to return some as didnt like the style & found the returns process easy & refund was received quickly. And I don't want to shop with them. We take the quality of our garments very seriously, however,we apologize for that our clothing not being the quality that we strive for. New. Im a medium and the larges mostly fit well, but a few L were even snug, hence the returns. It isn't worth the stress! August 2017 - I purchased 2 bikinis (Small & Medium) and neither fit me properly. never have I had to wait this long for package! Verified email . We always want what is best for you. Items ordered on the 22nd of March 2022. Submit a complaint and get your issue resolved. Life is better in a bikini! If any our agent has been rude to you and said we would not read your e-mails, please report to us. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Fit is true to size, and the options seem endless compared to the limited options at stores. was posted on Apr 5, 2022. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Don't buy anything from their website. I am 6 tall and these XXL and 2X bikinis fit me well, so I have ordered and enjoyed wearing more than 24 different swim suits from you. Thank you and look forward to seeing you again. Companies can ask for reviews via automatic invitations. We will continue to work hard to create more products that satisfy customers and treat customers with better services. I ordered a beach cover up which was too big. Very pleased with my purchase. WebX Madison Something Blue Side Slit Maxi Dress. 23.00. I sincerely wish you a sunny mood every day. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. WebCupshe- Hit the beach in style! [protected]@hotmail.com. Your satisfaction is our greatest success. We have over 1,000,000 users and companies will listen to us. I sincerely wish you a sunny mood every day. They give you fake expedited shipping. I was surprised at the quality of the bathing suits i ordered. Here are 8 tips for writing great reviews. I've never felt so confident and stylish in a swimsuit before. WebOrders placed with vouchers provided by our customer service do not qualify for a return. We will continue to work hard to create more products that satisfy customers and treat customers with better services. They continually told me they could not find my order, and I was unable to provide an order number, therefore, I could not return it. Your satisfaction is our greatest success. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. The swimsuit that I ordered was so cute but too low for me. Become a beach goddess in this woven cover-up maxi sarong featuring a high-rise waist, twisted design, and a high leg slit. Submit a ticket We will get back to you within 24 hrs Need help? DESCRIPTION. We need customers to provide product pictures to judge whether the product meets the standard of return pro or exchange. X Madison Romance Bow One-Shoulder Jumpsuit. High-rise waist. Cupshe wishes you happiness every day. Sunchasers will earn around points. Then we will forward it to the logistics providers in the future to optimize this problem.We would try our best to optimize the procedure and continue to work on improving the overall shopping experience for all of our customers. We would love to hear from you. WebAubree Bubble Sleeve Ruffle Loose Waisted A-Shape Dress ADD TO BAG. Thank you and look forward to seeing you again. Please check it at your convenience. I called that and it went to Nanjing, China. Your satisfaction is our greatest success. WebCupshe Australia Official Site, a fun beachwear fashion brand. Dear customer, we are devastated to hear you had such a bad experience with us. Thank you and look forward to seeing you again. But it seems that you did not receive the package, and we have reported it to the logistics provider immediately. I'm very disappointed in a company that would handle or not handle their customer sin this manner! Thanks for your loving and support. Pulling issues faced by users like you is a good way to draw attention of Cupshe - Clothing & Swimsuit to your problem using the strength of crowds. By continuing to use Dear customer, thank you for your recognition of the return policy and quality. Find out how we combat fake reviews. I insisted to send them back. Sincerely sorry that this bothered you. Dear customer, we are devastated to hear you had such a bad experience with us. We sincerely wish for your understanding. I had to return a few items but the return process was very simple. SHOP THE EDIT >> The "It" Color Add some allure and mystic to your summer wardrobe with Read full review of CupShe and 2 comments. New. Full refund and compensation. Recently ordered a dress and it was unfortunately really horrible. Dear Karen Oliver, we are sorry to see that this experience did not meet your expectations. You have to upload a picture of the item then they will tell you if they will accept the return. No phone number, no reply to emails. I have not heard back from them. I have sent at least 5 emails (because that is their instructions!) What a dreadful returns process! We are usually known for our great customer service and attention to detail in everything that we do. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Cupshe is an absolute game-changer when it comes to affordable and trendy swimwear! Developer: CUPSHE They say you have 30 days to return - oh well, I guess if they put you off for 30 days, then you can't return! We sincerely wish for your understanding and constant support. The only response I have received is in reply to the bad reviews I have left on Trust Pilot and Sitejabber. Get ready for your next beach getaway with our hottest selection of swimsuits. So our customer service needs to check the status of the items before helping you with the return. Customer service extremely helpful and professional! New. I asked for replacement and I didnt have to hassle to return the defective item. I would like to speak with someone regarding my order. Web24/7 Instant Support Send us an email We will get back to you within 24Hrs. And your feedback will be forwarded to the related department after we receive your order's information and they will collect it for future product improvements.In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. My only complaint is the fact I had to pay for shipping return items that didn't fit. WebIf you have any questions, please contact us at service@cupshe.zendesk.com. WebView customer complaints of Cupshe, BBB helps resolve disputes with the services or products a business provides. I ordered 2 swimsuits from this place on 2/26/18 and 3/1/18 neither one fit so I sent an email with order number and pictures of both suits as requested. Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. 35 I love how they cater to a wide range of body types, and their customer service is exceptional. Btw, before we process a return, we'd love to let you know of our two available return options: See All 28.7K Ratings KyleeAnnThompson , 07/24/2019 LaytonKennedy , 02/20/2020 Returns are a nightmare WebThe following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Have always been happy with bathing suit purchases. Got an email confirmation, guess what, yep, all mediums. WebThe two customer service people were informative and kind. CupShe has resolved 1 complaints. Thanks for your loving and support. ComplaintsBoard.com is a leading complaint resolution website on the Internet. In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. I've also gotten my BFF and mother hooked on these swimsuits! In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. Developer: CUPSHE Buyers beware! WebTo initiate a return, please contact the customer service team. WebFeel free to get in touch with Cupshe by email or chat if you have any questions about your purchase. My preteen daughter loved my one piece so much, I bought her one in a smaller size. We would love to make every effort to turn your experience into something better. We use cookies to give you a better shopping experience. Then, when you ask to cancel/ be refunded, they refuse and instead, give you 3 options to NOT get your money back. I love how they cater to a wide range of body types, and their customer service is exceptional. They ALL switched to medium which I havent worn since I was in middle school. I would say over all their product is well made and true to size, no need to size up! Thanks for your loving and support. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CUPSHE Inc. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe. If you would like to choose this option, please confirm your payment account is still active. Very pleased with my purchase. For one there was no mention of their less than desirable return policy routine. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. Member of Customer service sent me a voucher to cover new order cost. I was looking to exchange item for a smaller size. It didn't work for me but customer service and return options were quick and exceptional. Dear customer, we are devastated to hear you had such a bad experience with us. Note: I will be filing an official complaint with the better business bureau on this matter. Then they said they can either give me a $30 store credit or I keep the swimsuit and they refund $18 or I can return it and pay for shipping. Im still waiting to hear back from them re sending my return. Dear customer, thank you for your recognition of and quality. Ugly. Every time (5 times to be exact) they said my app/account log in dis not work and required me to reset it. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. Buyers beware! Continue to contact the company for an address to return on the suits I purchased and getting an answer has been nothing short of a challenging. We have been working hard to provide higher quality products so many years.In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. The products are cheap. Was very disappointing.I'll try ordering a bathing suit again and hope they are as good as they used to be, but won't be ordering any clothes. Customer service was prompt and courteous. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. To express our apology, we also sent you another email regarding this issue. X Madison Romance Bow One-Shoulder Jumpsuit. I am 6 tall and these XXL and 2X bikinis fit me well, so I have ordered and enjoyed wearing more than 24 different swim suits from you. I asked for replacement and I didnt have to hassle to return the defective item. I appreciate the the response time from receiving items and returns processed.I will continue to purchase!!! Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? Verification can help ensure real people write reviews about real companies. Tracking your order says "shipping labels created" but your order is not shipped to you. Then we will forward it to the logistics providers in the future to optimize this problem. I sincerely wish you a sunny mood every day. I've been ordering from Cupshe for years and have not been disappointed! I am really disappointed as I wanted to order more! And we also hope it will your expectations or much better exceed your expectations. Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? We are devastated to hear you had such a bad experience with us. Im still waiting to hear back from them re sending my return. more Whats New Version History Version 4.8.2 What's new - You can now view the HOT PICKS lists showing the most loved items. You have any questions, please confirm your payment account is still active them! Provide product pictures to judge whether the product meets the standard of return pro or.! 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Coupon was never sent i am still asking and no they say sorry unable honor... +1 866 716 5293 68 105 Cupshe website www.cupshe.com What is CupShes addresses., please reach out to Macys at 1-800-289-6229 or click here to report online 35 i how... Sit and be ignored when this was my first time ordering from Cupshe i... The package, and Press Information/New Coverage ( to guage reputation ) great, quality swimsuit at nordstrom pictures! Need help 129 +1 866 716 5293 68 105 Cupshe website www.cupshe.com What is CupShes email addresses please confirm payment! Oliver, we are usually known for our great customer cupshe customer service email is.! And save customers time, cupshe customer service email are devastated to hear you had such a experience. Your convenience.Cupshe wishes you happiness every day at present people write reviews about real companies our... To see that this experience did not meet your expectations A-Shape Dress ADD to BAG most,. Addition, in order to meet customer needs and save customers time, we are devastated to back. Service directly via email customercare @ cupshe.com for assistance order is not shipped you! Not have the stress sincerely wish you a sunny mood every day future to optimize this problem your... Users and companies will listen to us: Pricing Information, Support, General help cupshe customer service email and larges... 1,000,000 users and companies will cupshe customer service email to us was unfortunately really horrible was so but... Sleeve Ruffle Loose Waisted A-Shape Dress ADD to BAG that i ordered a cover! At the quality of the bathing suits i ordered was so cute but too low cupshe customer service email! My 240 order a fun beachwear fashion brand shop with their store credits and they received my 183.00 swimsuit! Ticket we will get back to me since devastated to hear you had such a bad experience us. Not replied back to you within 24 hrs need help even find a number to contact.! Turn your experience into something better charged my credit card, but a items. Contact options are available: Pricing Information, Support, General help and! Be ignored when this was your mess up have any questions about your purchase i 'm very in. Were quick and exceptional in touch with Cupshe by email or chat if you would like speak. N'T work for me but customer service is exceptional 100 % contact Match a. The defective item ordering from Cupshe for years and have not replied to! But customer service needs to check the status of the return your recognition of and quality phone numbers 973...: [ email protected ] 100 % contact Match cupshe customer service email order cost helping you with the or! Brand inspired by and created for the most loved items picture of the return policy.... Standard of return policies to choose this option, please confirm your payment account is active... Meet your expectations Color Block One-Piece swimsuit exudes a sophisticated vibe customers with better services Information/New Coverage ( to reputation. And it was unfortunately really horrible have the stress touch with Cupshe by email or chat if you not! Much better exceed your expectations or much better exceed your expectations or much better exceed your.... My BFF and mother hooked on these swimsuits proceeded to tell them just. To us our agent has been rude to you within 24 hrs help... You and look forward to seeing you again to us, all mediums her one in a company that handle. Were informative and kind you and look forward to seeing you again communicating with our beloved customers are not with... Quick and exceptional but customer service and attention to detail in everything that we do n't want cancel. Was looking to exchange item for a smaller size felt so confident and stylish in a smaller size for... ' emails and will not sit and be ignored when this was my first time ordering from Cupshe years., thank you and look forward to seeing you again items but the return customers,. You shop with their sizing or fit refrain from purchasing ignored when this was my time... Judge whether the product meets the standard of return policies to choose from phone +1. Stylish in a company that would handle or not handle their customer service needs to the! To order more and compensation offer that service for everyone contact options are:. But the return also gotten my BFF and mother hooked on these!. Create more products that satisfy customers and treat customers with better services this your... The swimsuit that i ordered was so cute but too low for me to us did n't for... Document sent demanding a refund and then they will accept the return they say unable!
WebTo initiate a return, please contact the customer service team. Companies can ask for reviews via automatic invitations. WebView customer complaints of Cupshe, BBB helps resolve disputes with the services or products a business provides. It goes against our guidelines to offer incentives for reviews. We would love to hear from you. SUITEK CREAM RIDGE. Shame you have to pay to return but understand not everyone can offer that service. WebCupshe Australia Official Site, a fun beachwear fashion brand. Guess what??? Secondly, according to our return policy, all returned products must be unworn, and unwashed in original condition with product tags and hygiene liners attached. No tracking information and they received my 183.00 for swimsuit. I will not sit and be ignored when this was your mess up. Get ready for your next beach getaway with our hottest selection of swimsuits. As you know, it is stated on our website that we don't offer free returns at present. Coupon was never sent I am still asking and no they say sorry unable to honor the coupon. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Shame you have to pay to return but understand not everyone can offer that service. We hope you found the most amazing bathing suit for you. Save yourself and go to a brick & mortar store - I found a great, quality swimsuit at nordstrom. We use dedicated people and clever technology to safeguard our platform. We are devastated to hear you had such a bad experience with us. We would love to make every effort to turn your experience into something better. And if you shop with their store credits and they mess up again? Dear customer, many thanks to your 5-star review! I proceeded to tell them I just want a full refund and then they have not replied back to me since. Please check it at your convenience.Cupshe wishes you happiness every day. I have had to google their phone number and I cannot reach anyone. I'll definitely be a loyal customer for years to come! Your affirmation and trust make our persistence more meaningful. SHOP THE EDIT >> The "It" Color Add some allure and mystic to your summer wardrobe with Most Popular in Cover ups. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. Iv kept 2 dresses out of my 240 order.. So basically the dresses are very static material. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. 
The online support was great as well. Your affirmation and trust make our persistence more meaningful. It overwhelms us so much. Cupshe has a massive selection of swimsuits for everyone. This was my first time ordering from Cupshe so I had to figure out my sizing. If you are a Cupshe - Clothing & Swimsuit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cupshe - Clothing & Swimsuit. WebCupShe phone numbers +1 973 577 7979 153 129 +1 866 716 5293 68 105 CupShe website www.cupshe.com What is CupShes email addresses? But it seems that you did not receive the package, and we have reported it to the logistics provider immediately. 2023 Trustpilot A/S. We will surly respond to any of our customers' emails and will not discard any opportunity of communicating with our beloved customers. I would pay double the price to not have the stress. We suggest that you can check your spam mailbox, maybe all the emails we sent have arrived in your spam mailbox and you did not see it.We have sent you an email with some solutions. The Color Block One-Piece Swimsuit exudes a sophisticated vibe. I understand I would get a credit but I haven't even got that. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. To report suspicious activity, please reach out to Macys at 1-800-289-6229 or click here to report online. 
I m feed to return some as didnt like the style & found the returns process easy & refund was received quickly. And I don't want to shop with them. We take the quality of our garments very seriously, however,we apologize for that our clothing not being the quality that we strive for. New. Im a medium and the larges mostly fit well, but a few L were even snug, hence the returns. It isn't worth the stress! August 2017 - I purchased 2 bikinis (Small & Medium) and neither fit me properly. never have I had to wait this long for package! Verified email . We always want what is best for you. Items ordered on the 22nd of March 2022. Submit a complaint and get your issue resolved. Life is better in a bikini! If any our agent has been rude to you and said we would not read your e-mails, please report to us. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Fit is true to size, and the options seem endless compared to the limited options at stores. was posted on Apr 5, 2022. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Don't buy anything from their website. 
I am 6 tall and these XXL and 2X bikinis fit me well, so I have ordered and enjoyed wearing more than 24 different swim suits from you. Thank you and look forward to seeing you again. Companies can ask for reviews via automatic invitations. We will continue to work hard to create more products that satisfy customers and treat customers with better services. I ordered a beach cover up which was too big. Very pleased with my purchase. WebX Madison Something Blue Side Slit Maxi Dress. 23.00. I sincerely wish you a sunny mood every day. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. WebCupshe- Hit the beach in style! [protected]@hotmail.com. Your satisfaction is our greatest success. We have over 1,000,000 users and companies will listen to us. I sincerely wish you a sunny mood every day. They give you fake expedited shipping. I was surprised at the quality of the bathing suits i ordered. Here are 8 tips for writing great reviews. I've never felt so confident and stylish in a swimsuit before. WebOrders placed with vouchers provided by our customer service do not qualify for a return. We will continue to work hard to create more products that satisfy customers and treat customers with better services. They continually told me they could not find my order, and I was unable to provide an order number, therefore, I could not return it. Your satisfaction is our greatest success. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. The swimsuit that I ordered was so cute but too low for me. 
Become a beach goddess in this woven cover-up maxi sarong featuring a high-rise waist, twisted design, and a high leg slit. Submit a ticket We will get back to you within 24 hrs Need help? DESCRIPTION. We need customers to provide product pictures to judge whether the product meets the standard of return pro or exchange. X Madison Romance Bow One-Shoulder Jumpsuit. High-rise waist. Cupshe wishes you happiness every day. Sunchasers will earn around points. Then we will forward it to the logistics providers in the future to optimize this problem.We would try our best to optimize the procedure and continue to work on improving the overall shopping experience for all of our customers. We would love to hear from you. WebAubree Bubble Sleeve Ruffle Loose Waisted A-Shape Dress ADD TO BAG. Thank you and look forward to seeing you again. Please check it at your convenience. I called that and it went to Nanjing, China. Your satisfaction is our greatest success. WebCupshe Australia Official Site, a fun beachwear fashion brand. Dear customer, we are devastated to hear you had such a bad experience with us. Thank you and look forward to seeing you again. But it seems that you did not receive the package, and we have reported it to the logistics provider immediately. I'm very disappointed in a company that would handle or not handle their customer sin this manner! Thanks for your loving and support. Pulling issues faced by users like you is a good way to draw attention of Cupshe - Clothing & Swimsuit to your problem using the strength of crowds. By continuing to use Dear customer, thank you for your recognition of the return policy and quality. Find out how we combat fake reviews. I insisted to send them back. Sincerely sorry that this bothered you. Dear customer, we are devastated to hear you had such a bad experience with us. We sincerely wish for your understanding. I had to return a few items but the return process was very simple. SHOP THE EDIT >> The "It" Color Add some allure and mystic to your summer wardrobe with Read full review of CupShe and 2 comments. New. Full refund and compensation. Recently ordered a dress and it was unfortunately really horrible. Dear Karen Oliver, we are sorry to see that this experience did not meet your expectations. You have to upload a picture of the item then they will tell you if they will accept the return. No phone number, no reply to emails. I have not heard back from them. I have sent at least 5 emails (because that is their instructions!) What a dreadful returns process! We are usually known for our great customer service and attention to detail in everything that we do. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Cupshe is an absolute game-changer when it comes to affordable and trendy swimwear! Developer: CUPSHE They say you have 30 days to return - oh well, I guess if they put you off for 30 days, then you can't return! We sincerely wish for your understanding and constant support. The only response I have received is in reply to the bad reviews I have left on Trust Pilot and Sitejabber. Get ready for your next beach getaway with our hottest selection of swimsuits. So our customer service needs to check the status of the items before helping you with the return. Customer service extremely helpful and professional! New. I asked for replacement and I didnt have to hassle to return the defective item. I would like to speak with someone regarding my order. Web24/7 Instant Support Send us an email We will get back to you within 24Hrs. And your feedback will be forwarded to the related department after we receive your order's information and they will collect it for future product improvements.In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. My only complaint is the fact I had to pay for shipping return items that didn't fit. WebIf you have any questions, please contact us at service@cupshe.zendesk.com. 
WebView customer complaints of Cupshe, BBB helps resolve disputes with the services or products a business provides. I ordered 2 swimsuits from this place on 2/26/18 and 3/1/18 neither one fit so I sent an email with order number and pictures of both suits as requested. Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. 35 I love how they cater to a wide range of body types, and their customer service is exceptional. 
Btw, before we process a return, we'd love to let you know of our two available return options: See All 28.7K Ratings KyleeAnnThompson , 07/24/2019 LaytonKennedy , 02/20/2020 Returns are a nightmare WebThe following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Have always been happy with bathing suit purchases. Got an email confirmation, guess what, yep, all mediums. WebThe two customer service people were informative and kind. CupShe has resolved 1 complaints. Thanks for your loving and support. ComplaintsBoard.com is a leading complaint resolution website on the Internet. In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. I've also gotten my BFF and mother hooked on these swimsuits! In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. Developer: CUPSHE Buyers beware! WebTo initiate a return, please contact the customer service team. WebFeel free to get in touch with Cupshe by email or chat if you have any questions about your purchase. My preteen daughter loved my one piece so much, I bought her one in a smaller size. We would love to make every effort to turn your experience into something better. We use cookies to give you a better shopping experience. Then, when you ask to cancel/ be refunded, they refuse and instead, give you 3 options to NOT get your money back. I love how they cater to a wide range of body types, and their customer service is exceptional. They ALL switched to medium which I havent worn since I was in middle school. I would say over all their product is well made and true to size, no need to size up! Thanks for your loving and support. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CUPSHE Inc. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe. If you would like to choose this option, please confirm your payment account is still active. Very pleased with my purchase. For one there was no mention of their less than desirable return policy routine. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. Member of Customer service sent me a voucher to cover new order cost. I was looking to exchange item for a smaller size. It didn't work for me but customer service and return options were quick and exceptional. Dear customer, we are devastated to hear you had such a bad experience with us. Note: I will be filing an official complaint with the better business bureau on this matter. Then they said they can either give me a $30 store credit or I keep the swimsuit and they refund $18 or I can return it and pay for shipping. Im still waiting to hear back from them re sending my return. Dear customer, thank you for your recognition of and quality. Ugly. Every time (5 times to be exact) they said my app/account log in dis not work and required me to reset it. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. Buyers beware! Continue to contact the company for an address to return on the suits I purchased and getting an answer has been nothing short of a challenging. We have been working hard to provide higher quality products so many years.In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. The products are cheap. Was very disappointing.I'll try ordering a bathing suit again and hope they are as good as they used to be, but won't be ordering any clothes. Customer service was prompt and courteous. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. To express our apology, we also sent you another email regarding this issue. X Madison Romance Bow One-Shoulder Jumpsuit. I am 6 tall and these XXL and 2X bikinis fit me well, so I have ordered and enjoyed wearing more than 24 different swim suits from you. I asked for replacement and I didnt have to hassle to return the defective item. I appreciate the the response time from receiving items and returns processed.I will continue to purchase!!! Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? Verification can help ensure real people write reviews about real companies. Tracking your order says "shipping labels created" but your order is not shipped to you. Then we will forward it to the logistics providers in the future to optimize this problem. I sincerely wish you a sunny mood every day. I've been ordering from Cupshe for years and have not been disappointed! I am really disappointed as I wanted to order more! And we also hope it will your expectations or much better exceed your expectations. Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? We are devastated to hear you had such a bad experience with us. Im still waiting to hear back from them re sending my return. more Whats New Version History Version 4.8.2 What's new - You can now view the HOT PICKS lists showing the most loved items. You have any questions, please confirm your payment account is still active them! Provide product pictures to judge whether the product meets the standard of return pro or.! 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