I got an email that my card was sent on November 6, at 12:58 am. (The number is also listed on the card carrier information that was sent with the card, and on the back of The customer service is atrocious. Which is ridiculous, because it came out of the account immediately. Any issues with my deposits though, I properly direct to the child support office/caseworker. Are there any exceptions to receiving child support electronically? Click here to start using GoProgram.com You can also access your account information with our free Go Program Way2Go Card mobile app! A complete FRAUD. When the card is sent in the mail, what does the envelope look like? WebIf you have questions about your new card, please call the customer service number on the back of the card. Then I thought this debit card is the debit card that I was waiting for from government. 866-486-1015 Currently, Ive been on hold for the fraud department for over 3 hours!! Thank you. Only contact Way2Go Card to report a lost or stolen card or if you need assistance in resetting your debit card PIN. If your card is lost, stolen or damaged, cardholders must call Way2Go Customer Service at 1-to report. Our new website goprogram.com is now available for your use This will require you to log in and set up a new user id and password. 866-486-1015 Personal Credit Cards 866-486-1017 Business Credit Cards Loans 855-451-9201 For questions regarding existing Consumer Loan Mon-Fri: 7:00 a.m. - 7:00 p.m. Michigan's Women, Infants & Children program, providing supplemental nutrition, breastfeeding information, and other resources for healthy mothers & babies. Cardholders can perform the following functions online: No. Receiving cash from a teller at any bank that accepts Mastercard. If you would like to learn more about Advanced Care Planning, are ready to begin planning, or would like support to achieve your plan please call for a free consult. Come on!!!! So I keep getting a issue when I try to set up an account. You call up the 24/7 -# and all you get is automated not a live person The 1st time I was on hold for 1hr & 15min and when the representative answered it sounded as if he just hung up immediately. This is where it took me over 3 hours to talk to someone!!! WTF is the problem, Just gotta wait nothing else to do.Hope it comes soon my bills are getting impatient want their money. Child Welfare Medical and Behavioral Health Resources. If I had known I would have never transferred that much money and been without it for a week. So I explain the charges and he tells me I will receive the fraud papers 5-7days. Got stuff faster from china, Called 3 times got 3 different answers. This company does this ALL THE TIME!!!! I'm on day 6 with no luck, i have 2 phones and each are calling 2 separate lines, some pick up but same answer, i start off the day 7am, call each one, the stop by 7pm when nothing worked. Their website, app, and phone lines are ZERO help. Direct International Dial: 214-210-2249. It prompts you if you dont have your card number press # you press # it tells you you must enter your card number LMAO JOKE I NEED HELP WITH ONLINE I BLOCKED MYSELF OUT I CANT GET HELP ITS A JOKE CHEAP CHEAP WAY INSTEAD OF USING A REAL BANK. There has been so issues with my transactions so Im happy about that. Some merchants may charge a fee for cash back. I can only imagine there is no one there to take the calls, just the recording thanking me for my "patience"I call BULLSHIT on this scam outfit. If the amount of fraud is as unprecedented as speculated, they would need a small, unorganized, and overwhelmed fraud protection. So you've finally found the right customer servicephone number for your The selected method will be the same for all of that custodial party's child support cases as long as the payments are posted by the State Child Support Bureau, or by Allen, Marion, or Vanderburgh County Clerks' offices. Still waiting for those tickets to get reviewed from whatever department that you cant be transferred to. They would be able to switch the password.I need to cancel the card and be reassured a new one. Literally the worst customer service I have ever encountered. The first time it happened they froze my account without me knowing anything had happened for two weeks and there wasnt a way to verify any information until I received a letter via snail mail saying that there was suspicious transactions and suspected fraud. LIKE THATS GONNA HELP. This was over a month ago. There is basically no way to talk to a real human UNLESS they lock your card but still can't give valid reasons. This is my CHILDS MONEY!!! I wont try again. WebUsing the EPPICard system, cardholders can purchase goods and services directly from retailers and even get cash back. I was advised by the people Im disputing that they issued a credit and what to my surprise nothing was put back on my card. Its not gonna happen overnight, but I have contacts who can put you down. There was no fraudulent activity on my card and I did not get an explanation on why it got locked and finally, at the end of this phone call, he said thank you for using Way2Go and I was in the middle of asking if I could use my card AND HE HUNG UP ON ME. WebCardholders must call the toll-free Way2Go Cardholder Services number 1-844-649-9843, which is listed on their cardholder materials, to report a lost or stolen card. This company is so trashy Ive been trying to get in contact with a representative for over 2 months .. I am livid and going to escalate this as far as I can because its unheard of to have a fraud team yet they dont even investigate the claim or try to help the victim. Birth, Death, Marriage and Divorce Records. I don't understand why a card is not sent out before the existing card expires. WebGo Program Way2Go Card does not seem very safe to us. im 20 yrs old and dont have time for this. It shows me where money was spent, when, what is left and when deposits are made. I have had over 30 fraudulent transactions on my card.have been on hold for a total of 13 hours..I can't get any answers..I want my 4500 bAck. Recently found out that Michigan changed their debit card company and have been without access to my child support for two months. . Also I have to keep changing my password literally every time I try to log in, to the point where it locks my account just for it to tell me that I cant use the same password! It works with all Go Program Way2Go Card eligible MasterCard programs. Way2GoCard Mobile App By searching for Go Program Way2Go Card in the App Store or Google Play; Phone By calling Way2Go Cardholder Services at 1-844-649-9843; or. What services does the Way2Go 24-hour Cardholder Services provide, and are there any fees for the service? WebList of all fees for Tennessee Way2Go Card Prepaid Card All Fees Amount Details Get Started Card purchase $0.00 There is no fee to obtain a Card account. The all the record on how bad they talk soon. I will never use their transfer service again. The MiSDU electronically deposits child support payments to this card when they are due and received from the person who owes the child support. A lady called me back and she couldn't help and she will have someone call me back that can help. Information on the Safe Delivery Program, laws, and publications. Is it a credit card? Garbage. The charge happened the beginning of September, its now the 3rd wk in October, I never seen any other charges so I wasnt worried about my card being used again. Thank you! Keep in mind the only income I have is going to this card. I've did everything necessary so UNLOCK HIS CARD NOW AND STOP HANGING UP ON PEOPLE! Same problem with the app and also online at my laptop. I could go on and on. Text when funded. I have proof they did and when I call they just say they cant help me. Very frustrating because I still havent received anything!!! In order Bridge Card Participation Information on Electronic Benefits for clients and businesses, lists of participating retailers and ATMs, and QUEST. Feeling scamed out if money for my child. Had a unauthorized transaction on my card so called customer service they put a hold on the transaction and cancelled my card so here I am 2weeks later still no new card and they went ahead and allowed the UNAUTHORIZED transaction to go through!!!! Your real card info stays hidden. WebThe debit card is a win-win situation for the state and custodial persons. and they say you can't record us we can record you. Way2Go Card call centers can only assist in matters relating to the debit card itself. THIS WAY2GO CARD IS TRASH . I am beyond pissed because it is my child support card and now am filing a police report. Just a way to have you call the card then be charged for checking your balance. Yes. Get Cash ATM withdrawal (in-network) $0.00 ucla law fellows application 2022; cody johnson daughter; hilton room service menu liverpool; cleveland, ohio funeral home obituaries; frederick summer swim league; circuit of the americas concert schedule; carmen defalco say yes to the dress; heritage high school brentwood, ca; when MiChildSupport has recently joined with Michigan's Single Sign On Solution, MILogin. I called this morning regarding a dispute issue, at 10:25am, your Representative Angel hung up on me as I was speaking. I have never dealt with such horrible customer service who can barely do anything for me after being on the phone for 4x hours. Funny thing is, as I was WAITING FOR 3 HOURS TO TALK TO SOMEONE, I decided to write a horrible review about them. It would be really convenient if GoProgramWay2GoCard would incorporate touch log-in capability. When the representative answered I ask him could he take down my number in the situation of possibly being disconnected again bc i had been on hold for almost a total of 3hrs. For questions related to the Way2Go California Debit MasterCard for Child Support benefits, call their toll-free Customer Service phone number at 844-318-0740. Ever since then, any time I need to transfer money off the card, I simply go to the ATM and grab the cash. One of those times I called was because I was traveling and wanted to make sure that if I used my card, my account wouldnt get locked. I have had nothing but problems trying to transfer my available balance into my bank account. Half the time they transferred me to the social security card departments instead of child support. ***update to add. Within the last few weeks, however, I started to notice large amounts being taken from the account that I had not authorized. I was on hold for a very long time. They did nothing to even try to give me my money back . Please provide the following The card sucks. Viewing the current months transactions; and. Provider Payments Information on the direct deposit of State of Michigan payments into a provider's bank account. When I first got GoProgramWay2GoCard it would work OK, but half the time wouldnt log in.. either way they are scamming and BBB will be finding out. I use apps for nearly all my financial management today. from a card i didnt receive with my name on it. 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